Audit. Build.
Install. Review.
From 60-minute call to live automation in 14 days. No IT team, no project manager, no drawn-out onboarding. Here's exactly what happens at every step — and what you don't have to do.
14-day timeline
Audit
Find the biggest leak. Agree how to measure fixing it.
What you do
- ✓Join a 60-minute call — no prep required, just your honest account of a normal week
- ✓Walk us through where calls come in, how bookings happen, and what falls through
- ✓Agree one clear success metric before anything else happens
What Brick Automations does
- →Map your current workflow against the three common leak types: missed calls, no-shows, admin
- →Identify which single automation gives the fastest, clearest win
- →Recommend a track (Missed Call Recovery, Booking Automation, or Admin Elimination) and explain the rationale
- →Confirm the guarantee threshold — the specific number we'll hit or refund against
What you get at the end of this step
You leave the call knowing exactly what gets built, why, and what success looks like. No ambiguity, no proposal to wait for.
Build
Built to your exact setup. Not a template with your name swapped in.
What you do
- ✓Provide access to your phone system, inbox, or booking calendar — screenshots are fine if that's easier
- ✓Name one person on your side who'll confirm bookings when they come in
- ✓That's it — no technical involvement required
What Brick Automations does
- →Build the workflow inside n8n — connected to your actual phone number, form, or booking system
- →Wire in SMS (via Twilio), email, and any required integrations (Google Sheets, CRM, booking software)
- →Test end-to-end with real dummy data before anything touches your live business
- →Document the workflow so you know exactly what it does and how to switch it off if needed
What you get at the end of this step
A working automation — tested, documented, and ready to go live — built specifically around how your business actually operates.
Install
You don't touch a line of code. We flip it on.
What you do
- ✓Join a 30-minute screen share to see the workflow running live
- ✓Confirm it matches what you expected from the audit
- ✓Approve the go-live
What Brick Automations does
- →Switch the workflow on against your live business — missed calls, real enquiries, real bookings
- →Monitor the first 48 hours for any edge cases or unexpected inputs
- →Fix anything that needs adjusting before the 14-day clock starts
What you get at the end of this step
Automation is live. The 14-day measurement window begins. You start seeing responses go out automatically — the first time is always slightly uncanny.
Review
We measure against what we agreed. Miss it — you get £500 back.
What you do
- ✓Share a simple weekly count: enquiries in → bookings made (or hours returned, depending on your track)
- ✓Review the outcome against the agreed KPI at the 14-day mark
What Brick Automations does
- →Analyse the data against the guarantee threshold
- →If the target is hit: issue a short report with results, learnings, and Phase 2 options
- →If the target is missed and client responsibilities were met: process the £500 refund within 5 working days
- →Return at 30 days for a follow-up check — to tweak, expand, or document Phase 2 opportunities
What you get at the end of this step
A clear result. Either the automation worked and we talk about what's next — or it didn't and you get £500 back. Either way, you're not left hanging.
Before you ask,
here are the answers
What access do you actually need from us?
Typically: screenshots of your call logs or a brief walkthrough of how calls come in, your booking calendar link, and a test to confirm your web form works. We don't need admin access to anything sensitive — just enough to understand the input and output of the workflow.
What if we already use a CRM or booking system?
We work with whatever you have. Most small businesses use a combination of Google Sheets, Cliniko, Calendly, Arthur, Alto, Reapit, or a simple email inbox. If you use something unusual, we'll confirm compatibility on the audit call before committing to the build.
What does 'client responsibilities' mean for the guarantee?
For the £500 refund to apply, you need to: (1) provide access to the relevant call logs or inbox, (2) keep the workflow running for the full 14 days without switching it off, (3) share a simple weekly count of enquiries and bookings. If those three things are met and we miss the target, the refund happens automatically.
Can we have more than one workflow?
The Quick Win pilot is one workflow — deliberately scoped tight so we can prove value cleanly. After the 14-day review, we discuss Phase 2: a workflow pack covering two or three leaks, or a full vertical operating system. Phase 2 pricing starts at £750–£1,500.
What if our situation changes mid-pilot?
Life happens. If something outside your control disrupts the pilot (staff illness, system outage, unexpected closure), we'll extend the window and adjust. The guarantee is conditional on a fair run — we're not looking for loopholes to avoid paying.
Do we need a new phone number?
No. We can work with your existing number via call forwarding, or use a secondary number that forwards to yours. Either way, your clients keep calling the same number they always have.
The audit call
costs you nothing
Sixty minutes. We'll tell you exactly where your workflow is leaking revenue, which automation fixes it, and what the guarantee target will be. If nothing fits, we'll tell you that too.
£750 total · £500 refundable if targets aren't met · No lock-in after the pilot